At Global Golf Carts Shop, we are committed to providing fast and reliable shipping to ensure your golf cart reaches you in perfect condition. Whether you’re purchasing locally or internationally, we’ve got you covered. Please read our detailed shipping policy below to understand the process, shipping times, and costs.
1. Shipping Locations
We ship worldwide! No matter where you are located, we can deliver your golf cart straight to your door. Whether you’re in the U.S., Canada, or halfway around the world, we ensure your cart arrives safely and on time.
2. Processing Time
- Order Processing: Once your order is placed, it will be processed and prepared for shipment within 1-2 business days.
- Custom Orders: If you have customized your golf cart, please allow an additional 3-5 business days for processing.
- Holidays/Weekends: Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Rates
Shipping rates are calculated based on the size, weight, and destination of your order. During checkout, you will see the exact shipping cost before confirming your purchase. We offer a variety of shipping options, including:
- Standard Shipping (delivery within 5-7 business days within the U.S. and 7-14 business days internationally)
- Expedited Shipping (quicker delivery for those who need it sooner)
- Freight Shipping (for larger orders, including golf carts)
Please note: Shipping charges are non-refundable once an order is shipped.
4. Delivery Time
The time it takes for your order to arrive depends on your location and the shipping method you choose:
- Domestic U.S. Orders: Typically, delivery takes 5-7 business days for standard shipping and 2-3 business days for expedited shipping.
- International Orders: Delivery times vary by country and customs procedures, but typically range from 7-14 business days.
- Remote Areas: Some remote locations may experience longer delivery times.
Once your order ships, we will send you a tracking number so you can monitor your shipment’s progress.
5. Shipping Methods
We work with reputable carriers such as UPS, FedEx, and DHL for all international and domestic deliveries. For larger items, such as golf carts, we use freight shipping to ensure safe delivery. You will be notified of the carrier and estimated delivery date once your order is on its way.
6. Shipping Insurance
We offer shipping insurance on all orders. If your golf cart or accessories are damaged during transit, we will work with the carrier to resolve the issue. We strongly recommend adding shipping insurance, especially for larger orders, as it ensures your peace of mind during transit.
7. Shipping Restrictions
While we ship worldwide, there are certain shipping restrictions in some countries. These restrictions may be due to local regulations or the size and weight of the golf cart. If we are unable to ship to your location, we will notify you and provide an alternative solution.
8. Customs and Import Duties (for International Orders)
- Customs Fees: International orders may be subject to customs duties, taxes, and fees depending on your country’s regulations. These fees are not included in the price of the product or shipping.
- Responsibility: The customer is responsible for paying any customs duties and taxes upon receipt of the goods. Please check with your local customs office for more information on import regulations.
- Delays: Customs processing may cause delays in delivery. We are not responsible for any customs delays or issues that may arise.
9. Damaged or Lost Packages
If your package arrives damaged or you believe it is lost, please follow these steps:
- Damaged Items: Contact us immediately at contact@globalgolfcartsshop.com with photos of the damage, and we will assist you in filing a claim with the carrier and arranging a replacement or refund.
- Lost Packages: If your package has not arrived after the estimated delivery time, please contact us so we can investigate the issue with the carrier and work to locate the shipment.
10. Address Accuracy
To ensure prompt and correct delivery, please double-check your shipping address when placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.
11. Tracking Your Order
Once your order has shipped, we will provide a tracking number so you can follow your golf cart’s journey from our warehouse to your door. You can check the tracking information directly on the carrier’s website.
12. Contact Us
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to reach out:
Global Golf Carts Shop
Email: contact@globalgolfcartsshop.com